Privacy Policy

Privacy Policy

CrossBay respects and values ​​the privacy of all users.

This Privacy Policy explains how we collect, use, store, and protect your personal information.

By visiting or using the CrossBay website, you agree to this Privacy Policy.

Information We Collect

We may collect the following information:

Basic Account Information

Name
Email Address

Contact Number

Company Name

Shipping Address

Order and Payment Information

Order History

Payment Status

Logistics Information

Device and Browsing Information

IP Address

Browser Type

Browsing History

Cookies Data

Use of Information

We collect information primarily for:

Processing Orders and Logistics

Providing Customer Service

Optimizing Website Experience

Preventing Fraud

Sending Order and Event Notifications

Information Protection

CrossBay employs reasonable security technologies and management measures to protect user data.

However, internet data transmission cannot be guaranteed to be absolutely secure; therefore, users must bear some of the network risks themselves.
Third-Party Services

Some payment, logistics, and analytics services may be provided by third parties.

These third parties have their own independent privacy policies.

Cookies

The website may use cookies for:

Remembering login status

Improving user experience

Data analysis

Advertising optimization

Users can disable cookies in their browser.

User Rights

Users have the right to:

View personal data

Modify account information

Delete account

Unsubscribe from marketing emails

Policy Updates

CrossBay reserves the right to update this Privacy Policy.

The updated content will be published on the website.